🔒 Privacy Policy
Effective Date: 21/04/2026
Website: https://essexeliteservices.com/
1. Introduction
Welcome to Essex Elite Services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
2. Who We Are
Essex Elite Services provides plumbing, heating, and related home services in the United Kingdom .
Contact Details:
- Address: Jubilee House, 3 The Drive, Warley, Brentwood, CM13 3FR
- Phone: 01277 562 462
- Email: info@essexeliteservices.com
3. What Data We Collect
We may collect and process the following personal data:
Information you provide:
- Name
- Phone number
- Email address
- Message content (via contact forms)
Automatically collected data:
- IP address
- Browser type
- Pages visited
- Cookies and usage data
4. How We Use Your Data
We use your information to:
- Respond to enquiries and provide quotes
- Deliver services you request
- Communicate regarding appointments or work
- Improve our website and services
- Comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent – when you submit a form
- Contract – to provide requested services
- Legitimate interests – to improve services and respond to enquiries
- Legal obligations – for compliance with applicable laws
6. Data Sharing
We do not sell your personal data.
We may share data with:
- Service providers (e.g., IT, hosting)
- Legal or regulatory authorities (if required)
All third parties are required to respect your data and keep it secure.
7. Data Retention
We retain your personal data only as long as necessary:
- Enquiries: up to 12 months
- Customer records: up to 6 years (for legal/tax purposes)
8. Cookies
Our website may use cookies to improve user experience and analyze traffic.
You can:
- Accept or reject cookies via your browser settings
- Disable cookies at any time
9. Data Security
We implement appropriate security measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at: info@essexeliteservices.com
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy or your data:
📧 info@essexeliteservices.com
📞 01277 562 462